CHASEDATA CALL CENTER SOFTWARE SUCCESS STORIES

DON'T TAKE OUR WORD FOR IT: TAKE THEIRS

Take the time to look over the stories of satisfied customers who have modernized their operations with ChaseData’s call center software. Clients from industries such as health care, insurance, financial services, and travel have found our product and service to be the best. Some of our clients have been with us for over 15 years! Their stories speak for themselves, and we are pleased and proud to have been a part of their success.

“Since 2011 I’ve been a customer of ChaseData. With the reporting system of ChaseData, it’s made my life a lot easier. As a Sales Manager it’s important to know what your agents are doing at all times. I can actually coach and listen to all my agents on any given phone call, as well as look up all the history and listen to past recordings. It’s a huge sales aid as well as training tool for myself and for all my reps.”

Michael Tobias
The Insurance Academy

  • Great value for the money

    “Chase Data's call center software has done what it is supposed to do and done it dependably. The call quality has been good and the predictive dialing has worked very well to keep agents busy without a high drop rate. When there have been issues the support has been prompt, motivated and competent. Overall I have been very satisfied and can recommend Chase Data with confidence.”

    Scott Gale
    CIO, Trading Wizard

    ChaseData - effective for your dialing needs.

    “Previously a Five9 customer and once switched to ChaseData - Five9 could not even hold a candle to the effectiveness and ease of use of ChaseData. Switching on and off campaigns and reporting are fantastic.”

    Brett Jaffy
    Platinum Choicie Healthcare

  • Excellent

    “I have been very happy with both the product and the support I have received from Chase Data. They have been very responsive & helpful with tech support”

    David Weiner
    Telemarketing Manager MassMutual financial

    Exceeded my expectations

    “I have been working with Dialers for 15 years and I have experience with several different systems. I had used Chase briefly in my previous employment and when my new company decided to look for a new solution I recommended we give Chase a try. After a test run we decided to make the change and have been using Chase for a little over a month. We are very pleased with all aspects of the system. It is very user friendly with a shallow learning curve. The data management app is full featured and easily manipulated. Recordings are very accessible and the DNC management is easy to use with virtually no instruction needed. The reporting feature is well rounded and supplies detailed reports that can be exported in different formats. The help files need a little work and the scripting doesn't give us as many options as we would like, but Dan Cleary and his guys are responsive to all of our questions and issues. I look forward to a long and productive relationship with Chase.”

    Arlen Graves
    Dialer/Data Management Technician

  • Multi room user here...............

    “While searching for a VOIP dialer I came across this company as a recommendation from a friend. Well, I was so impressed with the company and their product that I now use it in 4 of my telesales rooms. Customer service is everything with a dialer and this company delivers. I can't afford not to be dialing and without jinxing myself I'm happy to say we are always up and running strong. While searching for a VOIP dialer I came across this company as a recommendation from a friend. Well, I was so impressed with the company and their product that I now use it in 4 of my telesales rooms. Customer service is everything with a dialer and this company delivers. I can't afford not to be dialing and without jinxing myself I'm happy to say we are always up and running strong.”

    Brett Zimmerman
    President, B.E.S.M., INC

    Excellent Product, Exceptional Service

    “Obviously, I've worked with various dialer systems throughout my career, and I can definitely say that this one is the most efficient one I've worked with. As far as customer service goes, Mr. Dan Cleary has always been tremendously responsive, giving me personal attention any time I needed to deal with anything (which is not often!). That's definitely above and beyond, and it is much appreciated.”

    Christopher LeFebvre
    GM/Executive Director, Keys Travel