CHOOSE A PLAN THAT'S RIGHT FOR YOUR BUSINESS
Plans are available at three levels, designed to meet the needs of businesses of all sizes. From affordable predictive dialer pricing to diverse integration features, you’ll be able to get blended call center solutions you need at a price you can afford. Each package offers features that streamline your call process.
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SMALL BUSINESS
Enterprise-class outbound dialing plus powerful inbound automatic call distribution (ACD) software perfectly suited for startups and small offices seeking aggressive growth.
Perfect for low volume blended contact centers.
$89 per user/month*
$95 month-to-month (USD)
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PROFESSIONAL
Experience the fastest, highest efficiency, lowest drop rate predictive dialing kernel available today. This edition is custom made to maximize sales, lower payroll and decrease training time.
Perfect for high volume outbound sales centers.
$139 per user/month*
$145 month-to-month (USD)
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ENTERPRISE
Meet your mission critical requirements day in and day out. This is a secure and infinitely scalable enterprise solution engineered for high volume contact centers with complex call segmentation and 3rd party integration requirements.
Perfect for large scale blended contact centers.
$169 per user/month*
$175 month-to-month (USD)
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* Billed annually in US Dollars, Per agent
THE FEATURES THAT DRIVE SUCCESS
Scalable solutions based on the size of your business and budget with variable predictive dialer costs at different plan levels. Three different service packages Small Business Edition, Professional Edition, and Enterprise Edition that each blend features to maximize your call center solutions. Take what you need, leave the what you don’t.
Small Business Edition | Professional Edition | Enterprise Edition | |
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STANDARD FEATURES | |||
Voice Channels per Agent | 1 | 4 | 6 |
Call Conference, Hold, Transfer, Monitoring | |||
Digital Call Recording and Playback | 3 months | 6 months | 1 yr |
List Management, Live Dashboard, Skill Set Assignment | |||
OUTBOUND DIALING MODES | |||
Preview dialing | |||
Progressive dialing | |||
Predictive dialing | |||
Agentless dialing | |||
Inbound / Outbound Blending Capabilities | |||
Auto Attendant & IVR | |||
Automatic Call Distribution | |||
Skill based Routing | |||
Music On Hold | |||
Local & Toll Free Numbers | $10 per DID | $5 per DID | $1 per DID |
Other Features | |||
Remote Agent Capability | |||
Trainee Mode for New Trainees | |||
Personal Voice Mails & DID | |||
Standard Reporting Package | |||
Auto Leave message on Voice mail | |||
Customized Sip Trunking | |||
Chat Support | |||
Email Support | |||
Phone support | |||
Integration Features | |||
SOAP based Salesforce® API | |||
Native API (Sugar® CRM, Zoho® and Oracle®) | |||
Zappier® (Over 500 integrations and growing) |